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FAQ
Whether you’re a homeowner looking for the perfect shutters or a trade professional searching for a reliable supplier, this page has answers to the questions we hear most often. From choosing the right style to installation and ordering, we’re here to make the process easy for everyone.
For homeowners
Choosing the Right Shutters for Your Home
What types of plantation shutters do you offer?
We offer custom-made plantation shutters in polymer, timber and aluminium. All shutters are made to measure for residential and commercial applications, for both interior and exterior use.
Are shutters custom-made or pre-fabricated?
All our shutters are custom-made to order. Each shutter is manufactured to precise measurements to ensure an accurate fit and consistent finish.
What materials are plantation shutters made from?
Plantation shutters are made from polymer, timber or aluminium. Polymer suits wet areas, timber offers natural warmth and design flexibility, and aluminium is ideal for outdoor use.
Can shutters be installed on any type of window?
Yes. Plantation shutters can be installed on most window types, doors and outdoor openings, including standard, bay, corner, arched and angled windows. Because they are custom made, they can be designed to suit non-standard or uniquely shaped openings.
Are shutters suitable for bathrooms?
Yes. Polymer shutters are water resistant and ideal for bathrooms, kitchens or laundry areas. In addition, some timber shutters are also suitable for humid spaces, such as Paulownia or Cedar shutters.
What are the best shutters for sliding doors or large windows?
The best plantation shutters for sliding doors and large windows are bi-fold shutter systems or tracked shutter systems. These systems are designed for wide openings, providing smooth operation and full coverage while maintaining easy access.
For hinged applications on large windows, our SupaSpan Basswood range is designed to support wider panels with stability and durability.
Are plantation shutters better than blinds or curtains?
Plantation shutters are more durable, easier to clean and maintain, and provide superior light control and insulation compared to blinds or curtains. They also do not use cords, making them child- and pet-safe.
Cost, Value & Investment
How much do plantation shutters cost?
Shutter pricing depends on window size, material and design features. Our MYT Shutters specialists can provide accurate quotes after measurement and consultation.
What factors affect the cost of plantation shutters?
Cost is influenced by the size of the window, shutter material, frame type and installation requirements. Shaped windows or special colour requests also affect the final cost.
Are custom shutters more expensive than ready-made shutters?
Custom shutters provide a precise fit and higher durability than ready-made options. While the initial cost is higher, they offer greater long-term value and performance.
Are plantation shutters worth it?
We think so! Plantation shutters are durable, low maintenance and improve light control, privacy and insulation. They are considered a premium window solution and can enhance the look and value of your home as they are custom built to be a fixed feature.
Do window shutters increase home value?
Yes. Shutters are considered a permanent fixture to your home and are often viewed as a value-adding feature by homeowners and buyers.
Performance & Everyday Living
Do plantation shutters reduce heat in summer?
Yes. Plantation shutters help reduce heat in summer by limiting direct sunlight entering through your windows. When closed, they act as an insulating barrier, helping reduce heat gain in warmer months and improving overall energy efficiency and indoor comfort.
How long do plantation shutters last?
High-quality shutters can last for decades with proper installation and maintenance.
Are plantation shutters safe for children?
Yes. Shutters do not use cords or chains and only use water based, low VOC paints, making them safe for children.
How do you clean plantation shutters?
To keep your shutters in great condition, dust them regularly with a soft cloth or microfibre duster. For deeper cleaning, use a slightly damp cloth with mild, non-abrasive soap—avoid excess water to prevent damage to the finish. Never use harsh chemicals on your shutters, as they can cause discolouration or damage to the finish.
Ordering, Installation & What to Expect
How do I order plantation shutters?
To order plantation shutters, start with a free in-home consultation and professional measurement by an MYT specialist. You’ll choose your shutter style, material and colour, then receive a detailed quote. Once approved, your custom plantation shutters are manufactured and professionally installed.
Do you offer free in-home shutter consultations?
Yes. An MYT specialist will provide free consultations to measure windows, discuss design options and provide a detailed quote.
How are shutters installed?
Your shutters are professionally measured and installed by a local MYT specialist. They will fit a custom frame, then attach and adjust the panels to ensure smooth operation and a professional finish.
What is the lead time for custom plantation shutters?
The lead time for custom plantation shutters is typically several weeks from order confirmation. Production time depends on the selected material and the complexity of the project.
How long do plantation shutters take to install?
Plantation shutters are usually installed in one day once they have been manufactured and delivered. Installation is scheduled by your local MYT specialist based on availability and project size.
Do plantation shutters come with a warranty?
Yes. MYT Shutters come with a material-based warranty covering manufacturing quality and workmanship. Warranty terms vary depending on the shutter material, so please contact your local MYT specialist for full details.
Do you do DIY shutters?
No. MYT Shutters does not offer DIY shutters. All MYT shutters are made to measure, with professional consultation, manufacturing and installation to ensure the correct fit, performance and finish.
For trade
Trade Partnership & Becoming a Specialist
Can retailers sell MYT Shutters products?
Yes. MYT Shutters supplies its range of custom plantation shutters to a network of authorised local retailers. Our partners receive product training, marketing support and access to factory-direct, made-to-measure shutter systems.
How do I become an MYT Shutters partner?
Retailers can contact MYT Shutters directly to discuss partnership opportunities, the product range and trade support services. Our team will guide you through the onboarding process and provide details about account setup and ordering.
Are there minimum order requirements for trade partners?
Minimum order quantities vary depending on product type and the retailer agreement. Full details are provided during partnership discussions.
Training, Marketing & Ongoing Support
Does MYT Shutters provide marketing or sales support?
Yes. Retail partners receive marketing materials, sales training and access to technical product documentation. We also provide a wide range of samples and accessories to support showroom displays and customer consultations.
Do MYT Shutters provide installation services for retail customers?
MYT Shutters does not directly provide installation services. However, we can recommend installation services and provide product training to support your team.
I have technical questions. Who should I contact?
Your designated MYT Shutters account manager is your primary point of contact. They provide technical support, product guidance and assistance throughout the quoting and ordering process.
Products, White Label & Competitive Advantage
Do you offer shutters as a white-label product?
Yes. MYT Shutters offers white-label plantation shutters, allowing trade partners to supply bespoke, made-to-measure shutters under their own brand while benefiting from our manufacturing expertise and quality standards.
What makes MYT Shutters different from other shutter suppliers?
MYT Shutters manufactures made-to-measure shutters using patented designs and advanced shutter technology to ensure superior fit, durability and functionality. We offer specialised shutter systems and finishes not widely available, along with sustainable packaging designed to reduce waste and support recycling.
Ordering & Trade Account Management
How do I place an order?
Trade partners can place orders through our dedicated online ordering portal. The system allows you to enter measurements, select shutter styles, colours and accessories, generate quotes and submit orders efficiently.
How do I order colour samples?
Retail partners can contact their account manager directly to arrange samples and receive product support.